Communication Strategies
Online Course with PDF Workbook Included
Editor’s Rating:
By the end of this workshop, participants should be able to:
- Understand what communication is
- Identify methods of communication
- Identify barriers to communication and how to overcome them
- Develop non-verbal and paraverbal communication skills
- Use the STAR method
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages
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Course Content
Communication Strategies
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Communication Strategies-Final Assessment
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